Our client provides sample paint charts that their customers can order via their website. 

These paint charts are then sent out directly to their customers, the charts allow their customers to experience their chosen colours first hand, a crucial step in the decision-making process. A great way of generating interest in their products.

However, as demand grew, our client faced significant challenges managing the fulfilment and shipping of these charts. 

Initially, they handled this process manually, leading to slow turnaround times and strain on their resources. 

This manual approach became unsustainable, hindering their ability to meet customer expectations and capitalise on the growing demand.

Recognising the need for a more efficient solution, they appraoched us to see if we could provide a solution. 

Working closely together, we developed a bespoke fulfilment strategy designed to streamline the entire process, from order receipt to final delivery

We automated order uploads directly into our system, empowering our team to swiftly pick, pack, and ship every order on the same day.

Thrilled with the outcome, our client delegated the entire paint chart fulfilment process to us.

Consequently, our client’s customer feedback improved significantly, with glowing social media reviews highlighting the speed of their service.

This positive feedback not only enhanced their brand reputation but also reinforced customer loyalty.

Facing product fulfilment challenges? 

Let us provide the solution – Contact us now.